













PFNSA / FNHIS Spearhead marketing, sales and operations for a insurance business generating $4,000,000,000 in yearly revenue with full accountability for achieving corporate objectives for revenue, profitability and quality performance. Conduct business analyses, formulate and drive strategic growth plans.
Develop policy, processes and procedures to optimize productivity, efficiency, customer satisfaction and regulatory compliance. Negotiate and manage revenue sharing with sponsors. Provide leadership, coaching, technical support and problem solving assistance to 300+ representatives.
Began with company from inception. Advanced rapidly through the organization from associate to insurance representative; became FNHIS / CESI department manager in 1993 and vice president in 1995.
Supplied the vision, energy and expertise that grew department revenue from $500,000 to
$17,000,000; added $3,860,000,000 in insurance revenue in 2006.
Forged relationships with 50+ insurance carriers; Long Term Care (LTC), Disability (DI) and
business overhead expense (BOE).
Outsourced the term insurance business to BISYS and increased profits by $250,000 for
annuities and life insurance; oversaw activities of 400 agents to assure quality performance and total customer satisfaction.
Directed processing to unfailingly meet goals for volume and deadlines; monitored carrier
downloads ensuring current case information and accurate carrier profiles.
Trained operations personnel in agency works; introduced technology solutions that improved
efficiency and productivity for commission processing and related operations.
Recruited and developed a team of 10 high-performing insurance employees; designed individual performance plans and monitor employee progress.
Instructed sales staffin advanced estate and business planning; provided coaching and technical assistance on sales to high net worth clients.
Advanced rapidly through the organization from associate to insurance representative; became CESI department manager in 1993 and vice president in 1995.
Provide project management services to healthcare finance executives....
Marketing services systems for Seniors and healthcare providers insdustry. Helping seniors and their families by meeting today's expoloding need for quality relationships and medical home care services.
Evaluation and Management services that represent the whole reimbursement process systems.
Medical Billing & Reimbursement Management
Medical Operation Audits Management
Employment Services
617 964 5300 Office Email Pfnsa@pfnsa.com
Insurance Direct is:kkappler@pfnsa.com
Insurance Operations Roosevelt Cole, President / Owner
FINANCIAL NETWORK HEALTHCARE INSURANCE / PFNSA
Licenses
AL, AR, AZ, CA,CO, CT, DE, FL, GA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NH, NJ, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY
